A Staten Island family is reeling from a terrifying home invasion and robbery last month.

Now, police have new information that could help lead to the men responsible for the break-in. NY1's Clodagh McGowan spoke exclusively to the detectives investigating in this Crime Stoppers report.

It's just before dawn. A Grymes Hill homeowner is getting ready to start his day, when two men hiding in the shadows off Howard Avenue startle him.

"The man was exiting his garage door so he could go start his wife's car; he was confronted by two males wearing masks. One of the males was armed with a knife and the males then assaulted him and forced him back into the house," said Detective Gary Drucker.

Detective Drucker is leading the investigation for the Staten Island Robbery squad. He says once the robbers made their way inside, the commotion alerted the victim's wife and 26 year-old daughter.

"The men ended up tying up their hands using zip-ties," said Detective Gary Drucker.

For 45 minutes, the thieves ransacked the home looking for jewelry and cash.

"They said as long as they cooperate they're not going to hurt them," said Detective Gary Drucker.

Detective Drucker says the thieves spoke to each other in English and Spanish as they moved through the house.

Based on that conversation, it appears the victims were not the intended targets.

"They made a statement that they were in the wrong home," said Detective Gary Drucker.

But the thieves got away with $2900 in cash and two pieces of jewelry, a gold chain with six Indian charms and a white gold diamond pendant.

Detective Drucker says he believes the suspects got away in this dark gray minivan. It's a newer model and possibly has temporary plates.

The homeowner's daughter made the 911 call, while her hands were still bound together.

"They were very nervous. If you hear the 911 call from the daughter, your heart really goes out to her," said Detective Gary Drucker.

The homeowners declined to talk to NY1 on camera, saying their lives are just returning to a sense of normalcy after the traumatic robbery.  But they have a message for whoever is responsible for the crime; they've upped their security since adding cameras around the perimeter of their home.

But Detective Drucker says he's determined to make sure the suspects are brought to justice.

Anyone with information for police is asked to call Crime Stoppers at 1-800-577-8477.

All calls are anonymous and there is a cash reward for information leading to an arrest and indictment.