Suzan Johnson Cook had already made history long before the planes hit the towers.  She was the first woman, and first Black woman, to hold the post of NYPD Chaplain.  She was taking her mom out to vote for Bronx Borough President when she heard the news that a plane had hit the World Trade Center, and like many New Yorkers, she assumed it was an accident, a small plane that veered off course.  By the time she returned she knew she had to be both pastor and chaplain.  She joins In Focus to talk about her 9/11 experience, as she headed to One Police Plaza to comfort families of 26 missing police officers, then headed to the site, where a thick layer of dust covered things like fruit carts abandoned in the rush to safety.  She says she prayed with firefighters, police officers and medical workers of all races, creeds and religions, and she marvels that, on that day, “we were all one”.  But she has a bigger purpose now, advocating for the 9-1-1 operators who experienced their own trauma that day.  Five of them still work at their jobs.  Most of the 911 operators, she says, are and were women of color.  She describes the calls they fielded from the towers, as people begged for help they promised would come, while knowing it probably wouldn’t.  Trapped and desperate people asked her to pray with them, or contact their families as they faced the unfathomable choice of either being burned alive, or jumping to their deaths.  She says, that operator was the last voice they heard, but the operators were hearing their last cries before they perished.  Now, she’s working to make sure those brave women are recognized for their impossible deeds, and receive all the trauma treatment they need and deserve.