NEW YORK — Amidst backlash from some advocates, the city commenced its efforts to return people experiencing homelessness from hotels to shelters. Jacqueline Mack said she's exhausted and frustrated.

“They’re packing my stuff and putting it on a bus,” said Mack.

The city is moving her out of the Hilton hotel on 37th Street that she says she’s lived in since October of last year.

“I rather stay in the hotel than to keep going from place to place, I’m tired of this I just want to get my life back where I can cook and be a regular person,” said Mack.

During the pandemic, the city relocated 13,000 people from group settings in shelters to 60 hotels for their safety.

This spring, Mayor Bill de Blasio started trying to move them back. He was met with opposition from homeless advocates and lawsuits; first at the Lucerne on the Upper West Side and then at the Hotel at Fifth Avenue in Midtown where a judge sided with the Legal Aid Society this month saying the city did not give enough consideration to people’s health.

“We’ve had this conversation over months. The whole point was to make sure we could protect people’s heath and safety while also serving them,” said de Blasio at a press conference on Monday.

The Department of Homeless Services resumed the relocations Monday saying it adjusted the plans to address people’s unique needs. Mack says she's one of those clients needing medical accommodation.

“I've got sarcoidosis, I got COPD and I’ve been getting sick since I’ve been in the system,” said Mack.

It seems the city did take her needs into account. Mack rode a bus that relocated some client to another hotel, the Radisson at JFK. Although she says officials didn’t tell her why and they didn’t directly answer NY1’s questions either.

Mack who is vaccinated says all she really wants now is permanent housing.

“I just wonder when it’s going to end. I just hope it does soon because I’m tired of suffering going through stuff,” said Mack.

The city also didn’t say how many of the fewer than nine thousand people left in Hotels will be transferred to other hotels and how many will go to shelters, but they did say the process will take weeks.