A woman who hit the mega jackpot at Resorts World Casino is now threatening to sue over a mega mistake. NY1's Lyndsay Christian filed the following report.

Katrina Bookman is an unemployed single mom of four. She went to the Resorts World Casino back in August, playing two slot machines to double her chances of winning. 

And then, she says she struck gold.

"It had a big screen of 42.9 million and I all could do is freeze," Bookman said.

A shock of excitement for a jackpot that wasn't quite a big win. Bookman says yhe voucher that printed was blank.

"They give me a dispute form, and they put the amount of the dispute, $42.9M, then they tell me to come back the next day, then the supervisor  

I talk to tells me I need to get a lawyer," Bookman said.

Bookman hired Manhattan attorney Alan Ripka to help her get what she says she's owed.

Bookman's attorney says she has a legitimate case and he's sent claim letters putting the casino on notice. If the casino doesn't respond, Ripka will file a lawsuit.

"We feel Ms. Bookman has got a claim for the maximum amount of winnings that are permitted and allowed under NYS gaming laws, and that at a minimum should be what they're offering to settle this case," Ripka said.

The NYS Gaming Commission, which regulates the Resorts World Casino, conducted its own investigation.

The commission says the log proved that Bookman was entitled to a prize of $2.25 and the display of $42.9M was clearly a display malfunction. 

Dan Bank, spokesman for Resorts World, says the casino generates money for the state's education fund and has a maximum payout of $500, 000 to protect tax payer dollars.

"Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused," Bank said.

As a courtesy, the casino extended to Bookman a complimentary steak meal, but she says that's not enough.​

''I went to the casino, and tried to win, hoping for a dream, hoping for a miracle," Bookman said.

Only time will tell if she will ever see any of the money she thought she won.