ORLANDO, Fla. — Guests staying at select Walt Disney World Resort hotels can now skip the airport check-in line with the company’s Luggage Assistance service, officials said Thursday.

The pilot service is available at select resorts with Southwest Airlines flights departing from Orlando International Airport (MCO).

What You Need To Know

  • Guests staying at select Walt Disney World Resort hotels can now skip the airport check-in line with the company’s Luggage Assistance service

  • The pilot service is available at select resorts with Southwest Airlines flights departing from Orlando International Airport (MCO)

  • Luggage Assistance is available to receive luggage any time from 7 a.m. - 1 p.m. and 4 p.m. - 1 a.m. daily

  • Get more information on the service on Disney World’s website

The Luggage Assistance service allows guests to drop off their checked bags at their resort hotel. The luggage is then delivered to Southwest Airlines at MCO, where guests can head directly to their flight.

The service is only available at the following locations:

In order to use the service, guests are to check in at their Disney resort hotel and call or visit Luggage Assistance in the resort lobby at the beginning of their stay. Guests are encouraged to leave their inbound Southwest Airlines tags on their bags.

The day before the departure, guests should check in for their Southwest Airlines flight online.

Officials said that guests should drop off their bags at Luggage Assistance in the resort hotel lobby area by the required drop off time. They will need to provide a valid form of photo identification first. Guests can also call Luggage Assistance from their in-room telephone to ask for help with their bags.

Guests can then head to the airport, skip the check-in line, board their flight and pick up their bags at baggage claim when they arrive at your destination.

Officials said the service works only if guests are checking out from these hotels and if their return flight is with Southwest Airlines.

Guests are encouraged to drop off their bags the night before your scheduled departure. However, if you need some extra time, they can do the following:

  • When flying before 1:00 p.m: Drop your bags off by 1:00 a.m. the night before your flight.
  • When flying at or after 1:00 p.m.: Drop your bags off at least 4 hours before departure or no later than 1:00 p.m. — whichever comes first.

If a guest’s Southwest Airlines flight is canceled, their luggage will be rerouted to the new flight. Passengers can also track your bag through the Southwest Airlines app.

"We continue to work with Orlando International Airport on ways we can help manage the high demand for travel to Central Florida and improve the experience for our guests and other airport passengers," a Disney spokesperson said in a statement. "As part of these efforts, we are working with a vendor to pilot a new one-way service for guests at Disney Value Resorts to conveniently check their luggage prior to departure when flying out of the airport on Southwest Airlines."

Boarding passes must be printed or downloaded before the drop-off, as printing isn’t available at the resort, officials said.

Luggage Assistance is available to receive luggage any time from 7 a.m. - 1 p.m. and 4 p.m. - 1 a.m. daily.

Get more information on the service on Disney World’s website.