This week, approximately 250 migrants will reach their limits in a city shelter.

They can reapply for a chance to stay or move on, making way for migrants just arriving the New York. Among their first stops is the Roosevelt Hotel.


What You Need To Know

  • Nearly 150,000 migrants went to the Roosevelt Hotel's arrival center since opening last year

  • About 2,800 migrants, on average, enter the arrival center every week

  • This week, approximately 250 migrants reaching their limits in shelters must move out or reapply for a spot

“The first thing we do when people come into the arrival center is, we offer them a dignified welcome,” Dr. Ted Long, a senior official at NYC Health and Hospitals, said.

It’s been one year since the Roosevelt Hotel — shuttered during the pandemic — reopened to become the city’s main arrival center for migrants. Around 2,800 people a week, on average, come through the hotel, though as many as 4,400 migrants have come through in a week.

Since opening last May, nearly 150,000 migrants from 160 countries have gotten help at the Roosevelt Hotel.

“We realized that we needed to partner with Health and Hospitals and medical professionals to be able to treat people, support them as they were arriving, because we were seeing so many people not having the attention that they needed at the border. [They] get on these buses or be put on these buses and brought here,” Manuel Castro, commissioner of the Mayor’s Office of Immigrant Affairs, said.

Castro and Dr. Long gave reporters a tour of what Long called the “new Ellis Island.”

It’s the place where they can get a hot meal, help locate relatives, get assistance with paperwork and asylum claims, medical care and health screenings and a warm place to sleep in a city shelter.

Luis Alberto Lugo said he’s been treated well since arriving from Venezuela. He said the journey to America was complicated, but he is healthy and grateful.

Luis Enrique Leon, also from Venezuela, is leaving New York for a job in Tennessee. The center’s staff helped him get the airplane tickets, making New York a part of his American journey, like thousands of others.

“Millions of future Americans will be able to trace their immigration story to this very center,” Castro said.