Over the past month, 67-year-old Deborah Pawluk said she’s had to wear layers to bed in her apartment at Marine Terrace in Astoria.

Pawluck and her neighbors have been without heat due to a boiler issue.

“I have four blankets on my bed, the heating pad. You just pile on the clothes. You wear as much clothes as you can,” Pawluck said. “I also try to put a blanket up by the window, so that way it stays a little warmer."


What You Need To Know

  • Deborah Pawluck, 67, and her neighbors at Marine Terrace have been without heat for more than a month due to a boiler issue
  • Thursday morning was the coldest day since March, with temperatures feeling like December. Pawluck has filed three complaints to 311 since early October

  • The management company did offer a space heater to tenants upon request

Thursday morning was the coldest day since March, with temperatures feeling like mid-December.

“The oven is on just about 24 hours a day,” Pawluck said.

The Centers for Disease Control and Prevention says using an oven to warm a home is a fire hazard and can emit dangerous pollutants and gases. But to keep warm, Pawluck said she has no choice.

“At nighttime, we have to shut off our stoves and shut off our heaters, because we’re afraid to leave them on because the wiring is so bad, so when you wake up in the morning it’s 30-some degrees in your apartment,” Pawluck said.

The management company did offer space heaters to tenants upon request.

“The housing authority told me, please don’t use it,” Pawluck said. With no other option, Pawluck has filed three complaints to 311 since early October.

Some neighbors said they’ve also filed complaints.

In a statement, a Marine Terrace spokesperson said the following: “While we urgently repair the boiler, we have offered every resident two space heaters – and instructions on how to safely use them. The repair process is underway, and we expect it to be completed over the coming days. We appreciate residents’ patience during this time.”

Between Oct. 1 and May 31, between the hours of 6 a.m. and 10 p.m., the city legally requires the inside temperature to be at least 68 degrees for tenants. That rule is for when it’s below 55 degrees outside, like it’s been for more than half of October.

Once a complaint has been filed and a violation has been issued, the Office of Housing Preservation and Development may contract with private companies to restore essential services and bill the owner for the repair costs and related fees.

Pawluck hopes either the management company or 311 does something soon.

“There’s a lot of senior citizens here that I’m very concerned about,” Pawluck said.

The management company said the boiler will be back in service by Nov. 17. Since the beginning of October, there have been roughly 18,000 heating complaints made to 311.