NEW YORK — The New York City Police Department says it is training all 35,000 of its officers on new de-escalation tactics. 

The program is called ICAT-Integrating Communications, Assessment and Tactics. 

They hope to use the training to help shut down volatile situations without using violence.

Police Commissioner Dermot Shea on Wednesday talked about the importance of teaching officers to manage crisis situations while keeping the community safe. 

"Sound tactics keeps everyone safe. For our officers, but just as importantly, for the people we serve. ICAT training enhances our efforts to always try to resolve potentially volatile situations hopefully without any use of force," Shea said.

The training has already been used for city workers in Emergency Services.