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WTC Help For Individuals
To help those in need of assistance in the aftermath of the World Trade Center attacks, the "NY1 For You" unit has compiled a comprehensive list of resources for individuals.

Businesses seeking assistance should see NY1's WTC Help Guide For Businesses.

In addition to presenting the complete list of individuals' resources below, NY1 offers downloadable PDF versions of both guides, viewable using the free Adobe Acrobat Reader:

Download the "NY1 For You"
Business Resource Guide here:

Download the "NY1 For You"
Resource Guide for Individuals here:



Note: If the file does not automatically save to your hard drive, right-click on the icon and select "Save Target As..." For Mac users, control-click on the icon and choose "Save This Link As..."

Following is the complete individuals' resource list, including listings for Assistance Centers, Disaster Relief, Employment, Financial Assistance, Medical Assistance and Mental Health Counseling.

ASSISTANCE FOR FAMILY MEMBERS OF DECEASED VICTIMS

NAME OF ORGANIZATION

ELIGIBILITY

DESCRIPTION

ADDRESS

TELEPHONE/
FACSIMILE

WEBSITE/
EMAIL

Family Assistance Center

WTC victims’ families.

Emotional support, financial planning and other services.

575 Lexington Avenue, 11th Floor @ 51st St., Manhattan

(866) 689-HELP

www.nyc.gov

Families of Freedom Scholarship Fund

Members of families impacted by 9/11 events.

Education assistance for postsecondary study.

 

(877) 862-0136

www.families
offreedom.org

Jack Kent Cooke Foundation

Dependents and spouses of victims of terrorist attacks.

Educational grants.

 

(800) 498-6478

jkc@act.org

New York City Police Foundation Heroes Fund

Police officers and the families of officers injured or killed in WTC relief efforts.

Financial, physical, psychological assistance.

345 Park Ave., 3rd Floor, Manhattan.

(212) 751-8170

 

New York State Crime Victims Board

Individuals who were injured, lost a loved one, or experienced impaired physical or mental health.

Compensation for loss of earnings and other expenses.

 

(800) 247-8035

 

September 11tth Victims Compensation Fund

Individuals injured in terrorist attacks and/or family members of those killed in attacks.

Claims must be filed by December 21, 2003. All grants awarded based on eligibility.

1 Hudson Square; 75 Varick Street, Manhattan.

(888) 714-3385

TDD: (888) 560-0844

www.usdoj.gov
/victim
compensation

State of New York Individual and Family Grant Program

Victims and family members affected by terrorist attacks.

Financial assistance. Must have FEMA registration.

 

(800) 462-9029
(866) 346-0348

 

United Way

Displaced workers and victims of terrorist attacks.

Assistance based on eligibility.

 

(800) 543-1204

unitedway.org

Windows of Hope Family Relief Fund

Family members of WTC victims who worked in food, beverage and hospitality industry.

Financial assistance, scholarships and counseling.

 

(212) 893-3710

windowsofhope.
org

 

INDIVIDUAL FINANCIAL ASISTANCE

NAME OF ORGANIZATION

ELIGIBILITY

DESCRIPTION

ADDRESS

TELEPHONE/
FACSIMILE

WEBSITE/
EMAIL

American Red Cross

Displaced residents, unemployed, or business owners below Canal St.

Must have applied by March 22, 2002 in order to qualify.

 

(877) 746-4987

(800) 662-1220

www.nyc.gov

Brooklyn Bureau of Community Service

Those left unemployed after September 11th.

Financial assistance to only the neediest cases.

540 Atlantic Avenue, Brooklyn.

(718) 855-0550, extension 223

www.ccbq.org

Catholic Charities of Brooklyn & Queens

Anyone directly or indirectly impacted by WTC.

Financial assistance, counseling, day care.

10 Centers throughout Brooklyn & Queens

(718) 722-6215
(718) 722-6001
(718) 722-6204

www.ccbq.org

Children’s Aid Society

Low-income children and families of terrorist attack victims, regardless of immigration status.

Financial assistance, counseling, scholarships, day care.

105 E. 22nd St., Manhattan

(212) 949-4838
(917)286-1550

childrensaid
childrensaid
society.org

Human Resources Administration

Certain criteria must be met. Those having financial trouble.

Food stamps and other forms of financial assistance.

20 offices located throughout the 5 boroughs

(877) HRA-8411

www.nyc.gov

National Foundation for Credit Counseling

Having trouble paying bills on time.

Counseling service to get your bills in order.

Not available

(800) 388-2227

www.nfcc.org

New York City Police Foundation Heroes Fund

Police officers and families of officers injured or killed in WTC relief efforts.

Financial, physical and psychological assistance.

345 Park Avenue, 3rd Floor, Manhattan.

(212) 751-8170

 

New York State Crime Victims Board

Individuals who were injured, lost a loved one or experienced impaired physical or mental health.

Can receive compensation for loss of earnings and other expenses.

 

(800) 247-8035

 

Safe Horizon

Displaced workers and small business owners or residents who live below Canal Street.

Grants awarded on eligibility. Must have applied by March 8, 2002 in order to qualify.

 

(866) 689-HELP

safehorizon.org

Salvation Army

Displaced residents, unemployed or business owners below Canal Street.

Must have applied by March 8, 2002 in order to qualify.

 

(800) SAL-ARMY
(212) 337-7429

salvationarmy.org

September 11th Victims Compensation Fund

Individuals injured in terrorist attacks and/or family members of those killed.

Claims must be filed by December 21, 2003. All grants awarded are based on eligibility.

1 Hudson Square; 75 Varick Street, Manhattan.

(888) 714-3385

TDD:
(888) 560-0844

usdoj.gov/
victim
compensation

State of New York Individual & Family Grant Program

Victims and family members affected by terrorist attacks.

Financial assistance. Must have FEMA registration.

 

(800) 462-9029
(866) 346-0348

 

United Way

Displaced workers and victims or terrorist attacks.

Assistance based on eligibility.

 

(800) 543-1204

www.unitedway.org

 

INDIVIDUAL HOUSING ASSISTANCE

NAME OF ORGANIZATION

ELIGIBILITY

DESCRIPTION

ADDRESS

TELEPHONE/
FACSIMILE

WEBSITE/
EMAIL

Department of Housing Preservation and Development (HPD)

Households containing at least one U.S. citizen who has lost 10-25 percent of his or her pre-9/11 income.

Section 8 Housing Choice Vouchers (rent subsidies) to eligible households.

100 Gold Street, Manhattan

(212) 863-8812

www.nyc.gov

FEMA (Federal Emergency Management Association)

Displaced residents, unemployed, or business owners below Canal Street.

Mortgage & Rental Assistance Programs for those being evicted or foreclosed from their homes.

Application deadline is 9/30/2002.

 

(800) 462-9029

www.fema.gov

 

INDIVIDUAL MEDICAL ASSISTANCE

NAME OF ORGANIZATION

ELIGIBILITY

DESCRIPTION

ADDRESS

TELEPHONE/
FACSIMILE

WEBSITE/
EMAIL

Family Health Plus/

Children’s Health Plus

Limited-income adults between the ages of 19 -64 without health insurance, but with incomes too high to qualify for Medicaid.

Offers public health insurance coverage based on eligibility.

Locations throughout New York State

(800) 206-8125

health.state.
ny.us/
nysdoh/fhplus/

fhplus@
health.state.
ny.us

Healthy NY

Uninsured small businesses, sole proprietors and those working or on unemployment

Offers inexpensive health insurance based on income.

 

(866) 432-5849

healthny.com

 

INDIVIDUAL MENTAL HEALTH/COUNSELING

NAME OF ORGANIZATION

ELIGIBILITY

DESCRIPTION

ADDRESS

TELEPHONE/
FACSIMILE

WEBSITE/
EMAIL

Asian Americans for Equality

Anyone in need of social services and/or counseling.

Provides counseling and referral services.

 

(212) 979-8988

www.aafe.org

Bellevue Hospital

People who have been affected by the events of 9/11.

Two drop-in support groups are available, free of charge: Mondays noon - 1:15 pm & Thursdays 6:00 - 7:15 pm

First Avenue and 27th Street, Manhattan

(212) 562-3511

 

Committee for Hispanic Children and Families

Members of the Hispanic community affected by attacks.

Provides counseling and referral services.

140 W. 22nd St. Suite 301, Manhattan

(212) 206-1090

 

EMDR — HAP
(Eye Movement Desensitization and Reprocessing — Humanitarian Assistance Programs)

Anyone affected by terrorist attacks.

Offers EMDR treatment to people suffering from Post-Traumatic Stress Disorder.

 

(917) 626-9117

 

Federation Employment and Guidance Services (FEGS)

Anyone affected by the events of 9/11.

Support, education, individual/group counseling, mental health treatment.

Various locations throughout the New York area.
(212) 366-8038

www.fegs.org/
support/
default.htm

Henry Street Settlement Community Consultation Center

Victims of terrorist attacks and their families.

Offers grief/crisis counseling in English, Spanish, Cantonese, Mandarin, and Taiwanese.

40 Mont-gomery St., Manhattan

(212) 233-5032

 

Jewish Board of Family and Children’s Services

Anyone affected by terrorist attacks.

Counseling and crisis support at 5 Jewish Board locations.

 

General: (212) 532-6410

Jewish support: (212) 399-2320 ext. 21

www.jbfcs.org

Manhattan Youth Relief Fund

Children affected by terrorist attacks.

Provides children’s services, counseling, after-school programs.

55 Warren St., Manhattan

(212) 766-1104

manhattanyouth.
org

Mental Health Association of New York

Anyone affected by terrorist attacks.

Life Net crisis referral 24-hour hotline.

 

(800) LIFE-NET

800lifenet.com

National Organization for Victims Assistance (NOVA)

Victims of terrorist attacks and their families.

Telephone crisis intervention and referral service

1730 Park Rd. NW,
Washington D.C.

(202) 232-6682
(202) 462-2255

try-nova.org

NewBridge

Anyone affected by terrorist attacks.

Provides free counseling.

21 Evans Pl., Pompton Plains, NJ

(973) 316-9333

newbridge.org

 

INDIVIDUAL ASSISTANCE — EMPLOYMENT

NAME OF ORGANIZATION

ELIGIBILITY

DESCRIPTION

ADDRESS

TELEPHONE/
FACSIMILE

WEBSITE/
EMAIL

New York State Department of Labor

Anyone seeking employment.

Unemployment assistance has been extended. Application required.

 

(888)209-8124 (non-injured, displaced workers)

(800) 447-3992

labor.state.
ny.us

New York State Workers’ Compensation Board

Workers suffering from job-related injuries.

Financial, medical, claims assistance based upon eligibility.

District offices located throughout the state

(800) 580-6665
(800) 697-4878
(800) 877-1373

wcb.state.
ny.us

America's Job Bank

Anyone seeking employment.

Free, computerized service that links to Employment Service offices.

 
 

www.ajb.org

Federation Employment and Guidance Services (FEGS)

Anyone seeking employment, especially those affected by the events of 9/11.

Employment counseling and many other vocational services.

Various locations throughout the New York area.
(212) 366-8550

www.fegs.org/
support/
default.htm

Citizens Advice Bureau

New York residents looking for employment.

Offers English classes and placement, job, and skills training.

391 E. 149th St. at 3rd Ave., Room 520, Bronx

(718) 993-8880

 

Displaced Homemaker Program

Anyone who has been out of the work force for several years and now wants to find work.

Helps people get a job and support themselves by providing placement, education and skills training.

Women’s Employment Center:
198 Broadway, Suite 400, Manhattan

Phone:
(212) 964-8934

Fax:
(212) 964-0222

 

Emergency Employment Clearinghouse

Anyone seeking employment.

Offers job-seeker hotline, resources to aid in job search, and referral services.

275 7th Ave., 20th Floor, Manhattan.

(212) 558-2261

cwejobbank.org

High-Tech New York Job Search

Anyone looking for a job in the high-technology field.

On-line search provides thousands of jobs available in technology.

 
 

hightechny.com

Queens One-Stop Career Center

Anyone who is unemployed or needs job training.

Free job training, on-line searches, resumes and more. Open Mon-Fri 8:30am — 5pm.

168-46 91st Avenue, 2nd floor, Jamaica, Queens

(718) 557-6755

 

Restaurant Opportunities Center

Restaurant employees & their families affected by 9/11.

Job development and training, counseling, and family services.

99 Hudson Street, 3rd Floor, Manhattan.

(212) 343-1771

sarulove@
yahoo.com

Twin Towers Job Assistance Hotline

Anyone in need of employment.

Assists in finding employment.

 

(718) 557-1332

 

UJA Federation Employment Services

Anyone in need of employment.

Assists in finding employment.

 

Manhattan:
(212) 366-8550

Bronx:
(718) 292-7400

Brooklyn:
(718) 488-0100

ujafedny.org

Wildcat Disaster Relief Program

Anyone affected by WTC attacks.

Employment and training services.

17 Battery Pl., Manhattan

(646) 364-1333

wildcatatwork.
org

Women’s Housing and Economic Development Corporation

Low-income individuals.

Employment and training services.

50 E. 168th St., Bronx

(718) 839-1103

nbiberman@
whedco.org

Women’s Center for Education and Career Advancement

Low-income women in the metropolitan area.

Job-readiness programs, work experience internships, and other training services.

198 Broadway, Suite 400, Manhattan

(212) 964-8934

 

Work Force One

Workers displaced by terrorist attacks.

Matches displaced workers with temporary and permanent employment.

Manhattan
180 Water;
141 Worth;
247 W. 54th,

Brooklyn
42 Bond St.;
25 Elm Pl, 6th Floor

Bronx
524 Cortland Ave,

Manhattan:
1-866-JOBSNYC



Brooklyn:
(718) 557-1332
(718) 694-9100


Bronx:
(718) 402-1010
(800) 835-7507

 

YWCA for the City of New York

Anyone in need of a job.

Assists those looking for a job with counseling and placement.

610 Lexington Ave., NYC 10022

(212) 735 - 9771

ywcany.org

 

INDIVIDUAL ASSISTANCE - LEGAL

American Bar Association

Those directly affected by the disaster.

Free legal advice and referrals to those who qualify.

 

(866) 606-0626

abanet.org

Legal Services for New York City

Those directly affected by the disaster.

Free legal advice and referrals to those who qualify.

350 Broadway, New York, N.Y. 10013

(212) 431-7200

 

New York City and County Bar Associations

Those directly affected by the disaster.

Free legal advice and referrals to those who qualify.

 

(212) 626-7373

ilawyer.com

New York State Bar Association

Those directly affected by the disaster.

Free legal advice and referrals to those who qualify.

 

(877) HELP-321
(518) 487-5709

www.nysba.org

South Brooklyn Legal Services

Low-income people impacted directly or indirectly by 9/11.

Helps people with legal issues related to the disaster.

105 Court Street, Brooklyn, NY 11201.

(212) 431-7200, extension 152

www.sbls.org

 
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