For the second time in a week, city commuters were left frustrated by MetroCard vending machines.
Due to a glitch that lasted about ten hours Saturday, the machines would not accept debit or credit card purchases, affecting anyone who wanted to take the bus, subway, or PATH system.
The system-wide issue was resolved just after 10 p.m., but not before it forced commuters to dig deep into their wallets.
At one point, MetroCard machines began accepting only coins. NY1's cameras documented the issue at a station in Brooklyn and the Times Square-42 St. station, where several out-of-town tourists grew frustrated over the inconvenience.
"That's ridiculous. No one carries cash anymore, anyway, and then coins? I mean, no one has coins," one woman said at the station. "It's making it impossible for tourists to get around."
"It's the dumbest thing in the world. You can't use cards, you can't use cash," said another commuter. "Who carries coins in enough currency to be able to get on the train?"
The MTA had said customers who did not have cash could enter for free at stations that had staff in the booths.
But some who did pay with cash told NY1 they ran into even more problems.
"They said that it passed and then when we tried to go in there, the card didn't have any cash in there, and in her account it says she paid $5," one straphanger said.
"It let the coins out after a certain point — it wasn't letting me put back any coins — so I ejected it to get my coins back, but it didn't give me back my MetroCard," another transit rider said.
An MTA spokesperson originally said around 3:40 p.m. that maintenance was completed, but the spokesperson later said the issue would not be fully remedied until testing was done.
This was at least the second time that commuters have experienced problems purchasing fares using their cards.
A similar issue arose Tuesday because of overnight upgrades to machines. Officials said that issue was quickly resolved, but some people reported that when they attempted to use their cards, they were declined but their accounts were charged anyway. Some people said they were billed for each attempt.
MTA officials issued an apology for any inconvenience that was caused. But for some customers, the glitch was just another reminder of the ongoing issues that plague the transit system.
"Combined with the hecticness that's already with the trains, it's pretty annoying," one traveler said.